Licensing & Subscriptions
Size simultaneous calls and map BASIC, PRO, ENT/AI, or ENT+ requirements against the current official matrix and quote.
3CX Solutions Portal
3CX Solutions for Saudi Organizations
ECOLOR Technologies provides 3CX licensing guidance, deployment, professional support, contact-center planning, and separately licensed AutoConnect integration.
Edition, SC sizing, deployment restrictions, provider requirements, and service scope are confirmed before quotation.
- 3CX Solution Provider
- Saudi-based delivery
- Hosted · Private cloud · On-premise
Why ECOLOR
A 3CX delivery partner built for Saudi enterprises
A Saudi-market-focused 3CX solutions portal, presented by ECOLOR Technologies for enterprises, government entities, and fast-scaling businesses.
MENA 3CX Solution Provider and 3CX Solution Provider
Fanvil Platinum Partner and Yealink Gold Partner
Professional implementation and support scope defined in an approved agreement
What we deliver
Core 3CX capabilities, end to end
Three pillars that take you from licensing decisions to a running, supported platform.
Deployment & Managed Support
Plan Hosted by 3CX, private-cloud, or on-premise deployment with documented requirements, restrictions, and responsibilities.
Contact Center & AutoConnect
Scope native 3CX contact-center capabilities separately from AutoConnect for 3CX by ECOLOR, which is licensed separately.
Explore
The 3CX platform for Saudi enterprises
Dive into the capabilities, deployment options, and industry fit that matter for your rollout.
Why 3CX?
- Unified platform for voice, meetings, chat, and integrations
- Hosted by 3CX, self-hosted private cloud, or on-premise deployment
- Centralized control and operational visibility
- Annual system licensing sized by simultaneous calls, subject to the live quote
Why ECOLOR?
ECOLOR evaluates requirements, documents dependencies and limitations, and defines implementation and support scope for approval.
- Saudi-market expertise for enterprise and regulated sectors
- Delivery milestones and acceptance criteria documented in the approved scope
- Enablement for internal teams to accelerate adoption
- Post-launch services available according to the contracted support plan
Editions That Fit Your Business
Compare BASIC, PRO, ENT/AI, and ENT+ by call capacity, contact-center needs, integrations, AI, and transcription goals.
Contact Center That Elevates CX
Plan queues, routing, recording, reporting, supervisor tools, and provider-dependent messaging according to edition and configuration.
AutoConnect for 3CX by ECOLOR
AutoConnect is an ECOLOR Technologies solution that integrates with 3CX. It is not a native 3CX edition feature and is licensed separately.
Enterprise + AI Highlights
- Voice AI Agents for approved receptionist and call-routing scenarios
- Voicemail and recorded-call transcription through eligible cloud, provider, or self-hosted paths
- Summaries, sentiment, call-log, extension, queue, and ring-group insights
- Provider accounts, data governance, and infrastructure selected during solution design
Key 3CX Capabilities for Saudi Enterprises
- Web client, mobile apps, remote work, and desk phone continuity
- Configured-user and extension limits depend on the selected live SC tier
- Live chat plus provider-dependent WhatsApp, Facebook, and SMS; email is not a native channel
- Reporting, recording, and transcription availability depends on edition and provider path
- AI, CRM, Microsoft, backup, and failover capabilities have separate prerequisites
- Branch router-phone or SBC design, with explicit high-availability limits
Deployment Models Aligned to Policy
Hosted by 3CX with documented hosting restrictions
Self-hosted private cloud on a supported provider managed by the customer
On-premise Windows/Linux with static IP, split DNS, and firewall requirements
Built for Multiple Industries
Sector examples require organization-specific technical, privacy, legal, and commercial assessment.
Government and semi-government
Healthcare
Education
Retail and hospitality
Financial services and insurance
Logistics and field operations
FAQ
Common questions, answered
Quick answers on licensing, deployment, support, and integrations.
How long does a 3CX deployment take?
No standard duration is published here. The schedule is scoped after reviewing sites, telephony migration, SIP, devices, integrations, testing, training, and change windows.
What are the current 3CX edition names?
The current editions are BASIC, PRO, ENT/AI, and ENT+. The applicable transcription method, SC capacity, provider path, and included usage are confirmed during sizing and in the current quotation.
How is commercial 3CX licensing sized?
Commercial licensing is annual and system-based by simultaneous calls (SC), including calls in progress whether internal or external. Live pricing and quotation determine current configured-user limits and terms.
Which deployment models are available?
Official models are Hosted by 3CX, self-hosted private cloud, and on-premise Windows/Linux. A hybrid architecture can be an ECOLOR design but is not a separate official installation type.
Can any SIP trunk be used?
3CX identifies Preferred and Supported providers plus providers without dedicated guides. Generic/custom trunks require a provider that understands and supports 3CX, and 3CX may not assist with unsupported providers. Hosted by 3CX requires a supported provider.
Is AutoConnect included in a 3CX edition?
AutoConnect is an ECOLOR Technologies solution that integrates with 3CX. It is not a native 3CX edition feature and is licensed separately.
Get started
Request a tailored 3CX quote
Tell us about your environment and goals. ECOLOR will review the request and scope the applicable licensing and services.
- Edition & licensing guidance
- Deployment and migration plan
- Managed support options
Ready for a higher communications standard?
Ask ECOLOR to document the current edition, SC sizing, deployment model, external dependencies, and implementation scope.