Skip to content

ECOLOR Solutions

AutoConnect for 3CX by ECOLOR: Scope and Modules

How to scope ECOLOR-owned AutoConnect modules without treating them as native 3CX edition features.

Reviewed by ECOLOR Technologies

Technical review date:

AutoConnect routing and automation workflows around business communications

AutoConnect is an ECOLOR Technologies solution that integrates with 3CX. It is not a native 3CX edition feature and is licensed separately.

Approved module scope

  • AutoDialer, AutoDistributor, Ready Distributor, Evaluation, and Smart Routing
  • Dashboards, Reports, and KPI and operational reporting
  • CRM workflows, APIs, Webhooks, and Automation workflows

Define acceptance criteria

Each module should be scoped against data sources, permissions, routing rules, retry behavior, operating hours, exception handling, and measurable acceptance criteria. AutoConnect does not imply guaranteed transfer, conversion, service-level, or revenue outcomes.

Official sources

Sources reviewed July 18, 2026. Revalidate entitlements, pricing, and prerequisites at quote and implementation time.

Related articles

Related solution pages

Continue to the most requested 3CX topics.